Responsible Gambling

Responsible Gambling — Stay Safe and Have Fun at Ubaje

Ubaje believes betting is purely for entertainment — not a solution to life's problems. That's why we're committed to creating a responsible gambling environment for every user. Your well-being and financial safety are our top priority.

The Ubaje Promise
Safe Gaming Guarantee
Age Verification Is Mandatory
Set your own deposit limit
Self-Exclusion Available
24/7 Support & Counselling
Reality Check Alerts
18+ Minimum Age Requirement
24/7 Support Services
5 Safety Tools
72 hours Cooling-Off Period

What Is Responsible Gaming?

Responsible gaming means enjoying betting as a mindful, controlled form of entertainment. It means knowing how much you're spending, staying emotionally grounded when you lose, and ensuring betting never gets in the way of your daily life, family, or work.

Responsible gambling at Ubaje means setting your own budget, keeping your sessions within a set time, and taking a break — or seeking help — the moment you feel you're losing control.

Remember, betting is never a way to earn money. It's purely for enjoyment — only ever spend what you can afford.

For Fun
Betting is for entertainment, not for dealing with stress
Within Budget
Only spend money you can afford to lose
Time Control
Set a time limit for yourself each day
Family First
Always put family and relationships first

Ubaje's Responsible Gambling Tools

Tools we provide to keep your gaming experience safe

Deposit Limit

Set your own limit on how much you deposit each day, week, or month. Limits take effect immediately once set, and can only be increased after 7 days.

Loss Limit

Decide in advance how much you're willing to lose within a given period. Once you reach that limit, Ubaje will automatically alert you and, if needed, temporarily suspend your betting.

Session Time Limit

Set a limit on how long you want to play in one session. Once the time is up, you'll be prompted to take a break. It's a highly effective way to avoid extended gaming sessions.

Cooling-Off Period

If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 and 72 hours. You won't be able to log in during this period.

Self-Exclusion

If you need an extended break, you can activate Self-Exclusion for anywhere between 1 month and 5 years. During this period, your account will be completely inaccessible.

Reality Check

At set intervals, pop-up notifications will remind you how long you've been playing and how much you've spent — keeping you informed and in control.

How to Use the Safety Tools

Set up a safe gaming environment for yourself in just a few simple steps.

1
Log in to your account

Log in to Ubaje and click on your profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Go to your account settings and look for the "Responsible Gaming" option.

3
Set limits that work for you

Whether it's a deposit limit, loss limit, or session time — set whichever works best for your needs.

4
Confirm & Save

Your selection takes effect immediately upon confirmation. Changes may take up to 7 days to process.

If you ever run into a problem, reach out right away Help Center Reach out. Our team is here for you around the clock.

Your safety is always within reach

All of Ubaje's safety tools are accessible directly from your account.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

Bet Limit

Set a maximum amount for a single bet or your total daily wagers.

Session Timer

Set a limit on how long you play in one sitting and get break reminders.

Self-Exclusion

Block yourself from the platform for any period of time you choose.

Activity History

View your full betting and financial history at any time.

Watch out for these warning signs

If any of the following signs apply to you, it may be time to take a break.

  • Placing more bets to recover losses ("Chasing Losses")
  • Hiding your betting from family or friends
  • Repeatedly spending more than your set budget
  • Feeling restless or irritable when you're not betting
  • Neglecting work, studies, or family responsibilities to play
  • Going into debt or facing financial difficulties because of betting
  • Unable to stop gambling even when you try

How Do Your Gaming Habits Look?

Answer these quick questions to see whether your betting habits are healthy.

How has your betting behaviour been over the past week?
What do you usually do after a loss?
Your habits look healthy! Always stay mindful and know your limits. Use Ubaje's safety tools to keep yourself protected.
It's better to stay on the safe side. There are some warning signs in your habits. Set a deposit limit or session timer, and if needed, Help Center Get in touch.

The Golden Rules of Responsible Gaming

Follow these guidelines and betting will always stay enjoyable

Do's
  • Set a budget before you play and stick to it
  • Treat betting as entertainment, not a source of income
  • Take regular breaks and make time for other hobbies and interests
  • Make regular use of Ubaje's safety tools
  • If something feels off, talk to a family member or a professional
  • Bet with a clear head and a calm mindset
What to Avoid
  • Never bet with money set aside for monthly expenses
  • Avoid betting when you've been drinking or when emotions are running high
  • Don't chase losses by placing more bets
  • Never bet with borrowed money or credit
  • Don't hide your betting from family
  • Don't play for hours on end without a break

Frequently Asked Questions About Responsible Gambling

Find answers to all the questions you might have, right here

Self-Exclusion is a serious protection tool. Once activated, it cannot be cancelled before the chosen period ends. The minimum duration is 1 month and the maximum is 5 years. To reactivate your account after the period expires, contact our support team — a 7-day cooling period will apply.

Decreasing your deposit limit takes effect immediately. Increasing it, however, requires a 7-day waiting period — a rule designed to prevent impulsive overspending.

Self-Exclusion is usually initiated by the account holder. However, if a family member is concerned about a loved one, they can email support@ubaje.bet. Our team will review the situation and offer appropriate assistance.

Yes. During a cooling-off period or self-exclusion, you won't be able to place new bets or make deposits, but you can still request a withdrawal of any funds remaining in your account. Our support team will be happy to assist you with this.

Reach out to the Ubaje support team first — via support@ubaje.bet or Live Chat. We'll help put protective measures in place on your account. It also helps to talk to family or trusted friends. Seeking advice from a mental health professional is a brave and smart step too.

Absolutely not. Ubaje strictly does not serve anyone under the age of 18. Age verification is mandatory at registration. Any account found to belong to a minor will be closed immediately and all transactions will be voided.

We're always here for you

Whatever you're going through, you don't have to face it alone. Ubaje's team is available 24/7 and ready to help.

Live Chat

Talk directly with one of our support agents. Average response time is under 2 minutes.

Start a Chat
Email Support

Email us with the details of your issue and you'll receive expert support within 2 business days.

support@ubaje.bet
Help Centre

Find detailed guides, tutorials, and answers to frequently asked questions in our Help Centre.

Help Centre
Play Responsibly

Enjoy betting in a safe environment

At Ubaje, your safety and enjoyment both matter. Create an account today and explore our responsible gaming tools for yourself.

For users aged 18+ · Play Responsibly

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